AlleviatorAlleviator vs UserWay
UserWay is best known for its accessibility widget, which changes pages as visitors load them. Alleviator finds the problems so they can be fixed in your website itself.
UserWay, owned by Level Access, sells an accessibility widget that it says uses AI to “automatically find and fix common issues with every page load”. It also sells monitoring, expert audits and VPAT reports.
Side by side
| Feature | Alleviator | UserWay |
|---|---|---|
| How it works | Scans your site and tells you what to fix. Fixes go into your website, so they work for every visitor and every screen reader. | A widget script that adjusts the page in each visitor's browser. Higher plans add code-level fixes and monitoring. |
| Price to start | Free for one page. Whole-site plans from $49.99 a month. | Widget plans from $490 a year, priced by page views. |
| Monitoring | Up to 50 pages per scan on Pro and 1,000 on Max, weekly, included in the plan. | 10 to 100 pages, depending on the widget plan. More pages are a paid add-on: 100 pages for $990 a year. |
| Claims about compliance | We never say a scan or a widget makes a site compliant. Some criteria always need a person, and every report says so. | Says it helps organisations work “toward meeting” the ADA and other laws. Annual widget plans include a litigation support program. |
| Visitor toolbar | Optional reading options, like bigger text, line spacing and contrast. They're display preferences, and we don't sell them as a fix. | The core product, with AI remediation, translation and more on higher plans. |
| Audits and VPATs | An accessibility statement, draft VPAT and evidence history, built from your scans and manual checks. | Expert audits and VPATs, as paid add-ons. |
Which is right for you?
UserWay may suit you if
- You want a widget on your site within minutes, and you understand it doesn't change your site's own code.
Alleviator may suit you if
- You want problems fixed properly, for every visitor, and evidence of the progress.
- You want whole-site monitoring included rather than priced by page.
- You'd rather not rely on a widget to meet the law.
Many accessibility experts advise against relying on widgets: more than 1,000 have signed the Overlay Fact Sheet, which says “full compliance cannot be achieved with an overlay”. For what regulators have said about overlay claims, see Alleviator vs accessiBe.
Sources
UserWay is a trademark of its owner, and this page isn't endorsed by them. Facts about UserWay were checked in October 2026 from the sources above. Spotted something out of date? Email us and we'll fix it.
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